Terms of service
Effective Date: August 1, 2026
Welcome to Ponco. These Terms of Service ("Terms") govern your use of our website and any purchases made through it. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.
1. About Our Store
Ponco is an online retail store offering women's bras, including T-shirt bras, sports bras, plunge bras, and strapless bras. We currently ship within the United States only.
2. Eligibility
You must be at least 18 years old to make a purchase on our website. By placing an order, you confirm that you meet this requirement.
3. Products and Pricing
We strive to display accurate product information, including descriptions, sizing, and pricing. However, we do not warrant that product descriptions or other content are entirely error-free. All prices are listed in US Dollars (USD) and are subject to change without prior notice.
4. Orders and Payment
We currently accept Cash on Delivery (COD) as our payment method for all orders within the United States. By placing an order, you agree to pay the full amount at the time of delivery. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or unauthorized activity.
5. Shipping
We currently ship only within the United States. Standard shipping typically takes 5–8 business days. Delivery times are estimates and are not guaranteed.
6. Returns and Refunds
Our Return & Refund Policy applies to all purchases made on our website. Please review our Return & Refund Policy for full details on eligibility, timelines, and the return process.
7. Intellectual Property
All content on this website, including text, images, logos, and product designs, is the property of Ponco and is protected by applicable intellectual property laws. You may not copy, reproduce, or distribute any content from this website without our prior written consent.
8. User Conduct
When using our website, you agree not to:
- Use the site for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Provide false or misleading information when placing an order
9. Limitation of Liability
To the fullest extent permitted by law, Ponco shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products purchased through it.
10. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes your acceptance of the revised Terms. including pricing errors, product availability, or suspected fraudulent activity.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions.
12. Contact Us
If you have any questions about these Terms of Service, please contact us:
Store Information:
- Business Name: Ponco
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Business Days: Monday to Friday
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Support Hours: 9:00 AM – 5:00 PM (ET)
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Customer Support Phone: +1 (631) 363-0808
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Support Email: support@ponco.shop
- Business Address: 30 Park St, Blue Point, New York 11715, United States